Positively H.U.B. Membership Guidelines
"Clarity leads to power." — a key principle from Money & You®
Welcome
Positively H.U.B. (Humans Undergoing Breakthrough) brings together wellbeing, modern life navigation, business strategy, and community into a single ecosystem — because real breakthroughs happen at the intersection of mind, body, and world.
At the center of our paid community is Silver Membership, home to our live gatherings, The Make-SHIFT Sessions, where we work on business strategy, conscious relationships, health, prosperity, and building a world that works for everyone.
These guidelines exist so everyone connected to Positively H.U.B. — whether you're on our list or a Silver Member — knows exactly what that connection includes, what it doesn't, and how to engage with us in a way that respects everyone's time and energy, ours included.
Subscribers vs. Members
Not everyone connected to Positively H.U.B. is at the same level, and we want to be upfront about the difference.
Subscribers are anyone on our email/text list — whether you joined through our website, or you're one of our original subscribers from our previous platforms. As a subscriber, you receive inspiration, resources, and updates on workshops, sessions, and new offerings. Subscribing is free, always will be, and doesn't require any action from you to maintain.
Being a subscriber means you hear from us. It does not mean you have access to our live community, The Make-SHIFT Sessions, member discounts, or any other Silver Membership benefit described below. If you'd like that level of access, the next section explains how to get there.
Silver Membership: By Invitation or Application Only
Silver Membership is our curated, live community where curious, committed humans explore transformation across all dimensions — often in the same conversation.
This is an intentional community built on a foundation of conscious relationship skills — the ability to stay present, curious, and respectful across genuine differences. Our members span a full spectrum of backgrounds, beliefs, and political views, and that diversity is one of our greatest strengths. It works because everyone comes willing to co-create a safe space together and brings a real desire to help build a world that works for everyone.
For that reason, Silver Membership is by invitation or application only, and joining includes a discovery conversation with us to make sure it's a great fit — for you and for the community.
What Silver Membership Includes
As a Silver Member, you have access to:
The Make-SHIFT Sessions, our signature guided live gatherings — included most Sundays every month.
A 15%–25% member discount on private sessions and other offers, applied automatically at checkout for as long as you're a Silver Member.
Sliding-scale eligibility for pricing based on financial need, because access matters to us.
Continued access to our library of digital courses and online products.
The option to add a paid monthly subscription to the Five Diamond Club for wholesale travel savings.
First peek at our upcoming offers before they go public.
Community connection with other members who share a commitment to conscious relationship and collaborative growth.
Surprise drops, member-only gatherings, and new perks as the community grows.
Joining as a couple? One subscription covers you both — see Membership Terms below for how that works.
What Silver Membership Does Not Include
Silver Membership is community participation and access to The Make-SHIFT Sessions — it is not a service agreement, a consulting engagement, or a guarantee of our time.
Specifically, membership does not entitle a member to:
Priority access to Jackie's or Xóchitl's time, expertise, or labor on a personal project
Free services beyond the stated member discount. Discounted rates apply only to the services and offers we designate as eligible.
A specific turnaround time for any request made inside or outside of community channels
An implied business partnership, revenue share, or collaboration arrangement
Conversations are exploratory until something is written down. If a conversation—whether on a call, in chat, or over text—touches on the possibility of working together on a project, that conversation is the beginning of a discussion, not a commitment. No collaboration, paid or unpaid, is in effect unless and until both sides have agreed to specific terms in writing, including scope, timeline, and (where relevant) compensation.
We want every member to feel free to bring ideas, ask questions, and explore possibilities with us. We also want to be honest that enthusiasm in a conversation is not the same thing as a finalized agreement, and we'll always tell you plainly when something needs to move from "let's explore this" to "let's put this in writing" before any work begins.
Founding Members
A small, closed cohort of Founding Members joined Positively H.U.B. early and hold a lifetime locked-in rate as thanks for believing in this community from the start. Founding Membership is invitation-only, no new Founding memberships are being added, and every member joining today does so as a standard Silver Member. Founding Members receive all standard Silver benefits, plus a few extras reflecting their history with us — priority access to Jackie and Xochitl, and a voice in how we shape what's next.
Membership Terms
Silver Membership is billed monthly. You may cancel anytime before your next monthly due date. There are no refunds on membership payments already processed.
Joining as a couple: one subscription covers both partners, and both partners' community access is tied to that single subscription.
If an individual or couple's membership subscription is cancelled or goes unpaid, we open a 60-day grace window before access is paused — we'd always rather give you time than cut anyone off without warning.
How We Communicate
We do our best to respond to community questions and requests in a timely way, but we are a small, two-person team (Jackie and Xóchitl) balancing many priorities, including this community.
For anything time-sensitive, important, or involving a potential project or paid work, we ask that you reach out directly rather than assuming availability—and we'll be honest with you about our bandwidth.
We prefer to handle anything nuanced, sensitive, or potentially emotionally charged via call or written conversation by email rather than back-and-forth text, so we can actually hear each other.
Community Guidelines: Relationship Skills in Practice
Any human community is a place where differences, misunderstandings, and unmet expectations will come up, and that's not a sign something has gone wrong. It's part of being in relationship with other people, and WWL is, among other things, a place to practice doing that well.
We hold high standards for how we engage with each other here, and we also hold genuine compassion for how hard this can be. It's why courses like our Relationships for Conscious Living exist in the first place — these are learnable skills, not fixed traits, and every member is welcome to keep growing in them for as long as they're part of this community.
Our shared intention: When something feels off between members—a miscommunication, an unmet expectation, hurt feelings, a broken agreement—our genuine intention is to resolve it, not to win it, avoid it, or let it quietly fester. That takes good faith from everyone involved.
Go to the person directly. If you have an issue with another member, the first step is bringing it to that person directly, with curiosity rather than judgment. Doing this can feel vulnerable, and it's worth doing anyway, because it's the only path that actually has a chance of resolving the issue.
What triangulation is, and why it matters. Triangulation happens when, instead of going to the person you have the issue with, you go to someone else—a third party—to tell your side, get validation, or build an ally against the other person. It feels relieving in the moment, but it doesn't solve anything. It just pulls a third person into a conflict that isn't theirs, and it tends to make the original issue harder to resolve, not easier, because now there's a "side" instead of two people trying to understand each other.
Triangulation is not the same as needing support. There's an important difference between triangulating and reaching out for help because you feel too vulnerable to address something alone, and we want every member to feel free to do the latter. If you're not ready to approach someone directly, it is entirely appropriate to talk to a trusted person, including either of us, for support in processing your feelings, gaining clarity, or to ask that third person for help navigating that conversation alongside you, with the intention of resolving the issue, so you don't have to face a difficult conversation alone. Getting intentional support moves you toward resolution; triangulation moves you toward division and away from resolution.
We're here to help, not to referee from a distance. If a conflict between members reaches a point where you'd like support working through it, come to us. We're glad to help members build the skills to navigate this well.
If the issue is with us. These same guidelines apply when the unmet expectation, miscommunication, or hurt feeling involves Jackie or Xochitl directly. Please bring it to us directly rather than to another member or a public channel. We will do our genuine best to hear you, take responsibility for our part, and work toward a resolution that respects both your experience and the realities of what we can offer as a small team.
Membership Removal
Silver Membership is a privilege, and Jackie and Xochitl reserve sole discretion to remove any member at any time based on our own determination of what is healthy for the community and for us. We will not do this lightly, but we will do it when we believe it's necessary, and we are not required to justify that determination.
IIf you've been removed and believe the situation warrants a conversation, you're welcome to reach out to us directly to request reconsideration. We will listen in good faith. However, all decisions about membership reinstatement are final and rest entirely with us.
Questions
If anything in these guidelines is unclear, or if you'd like to explore Silver Membership, Founding Membership, or a potential collaboration with Positively H.U.B., just reach out. We'd rather have that conversation directly with you than leave room for assumptions on either side.
Positively H.U.B.
Humans Undergoing Breakthrough
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